Bankinter Particulares - bringing your Bank closer

Bankinter has revamped your online banking service: it offers fast, easy, guaranteed secure 24-hour access. You can use it to view essential, urgent information such as the balance or details of operations in your accounts, make utilities payments and transfers or carry out stock exchange transactions.
You are always close to your bank with Bankinter Particulares. Find out everything you need to know about your accounts at any time, wherever you are. You can obtain information and carry out a wide range of operations safely and conveniently under advantageous financial conditions.

Some operations are available at Bankinter Particulares with the Cartão Matriz Bankinter and/or a SMS code sent to the mobile phone.

Functionalities available at Bankinter Particulares:

How to subscribe to Bankinter Particulares

Any Retail Bankinter Customer with an individual or joint current account can request the Bankinter Particulares service on our website or at any Bankinter branch.
For security reasons, subscription is divided into two stages:

• Requesting the Service - Identification of the holder through the filling of personal data. At the end of this process, you will need a printer to print the subscription agreement and its detachable coupon, which you will have to sign and return to the bank. Keep the printed subscription agreement safely. Make a note of the subscription number in it, as you will need it to activate the service later.

• Activating the Service - after the subscription process has been completed, you are ready to activate your subscription as soon as you receive your activation code at home. This code and the subscription number generated in the previous stage will enable you to activate the service securely. This is when you will define your Bankinter Particulares access codes: username consisting of 8 alphanumeric positions and a multichannel password consisting of 7 numeric positions. Note that these codes are case sensitive. For example, use two words with no spaces or accents.

How to access Bankinter Particulares

After completing the activation process, you can use the Bankinter Particulares service from 8:00 to 20:00. All you have to do to access Bankinter Particulares is enter your username, Identification document and Multichannel Password.

To certain operations it will be solicited to insert a code corresponding to one coordinate of your Cartão Matriz Bankinter (e.g. coordinates B/6 - the code on the second line in the sixth column on your card) and/or a SMS code sent to your mobile phone.

Online security: Bankinter Particulares

Please check all the information about "How to protect yourself", "How the Bank protects you", "Cookies and Privacy Policies" on the following link https://www.bankinter.pt/seguranca-internet.

Alternative Scenarios in case of unavailability of the Bankinter Particulares Service

The bank offers its customers the following alternatives:

• Bankinter Banco Telefónico Service available to customers who have activated it. Customers can use this service to obtain the same information as from Bankinter Particulares and carry out banking operations.

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For further information or assistance, please contact us at +351 210 54 80 00 (Call to domestic landline network. The cost of the call will depend on the specific prices that you have agreed with your telecom operator).